It’s Monday, Let’s raise a glass to the beginning of another week. It’s time to unscrew, uncork or saber a bottle and let’s begin Welcome to Napa Valley, the land of legendary Cabernet, world-class hospitality, and, apparently, runaway sprinklers and free protein in your wine glass! In this episode, we’re taking a hilarious tour through the absurd world of 1-star winery reviews. From servers who pull full disappearing acts after pouring a single glass to front desk staff handing out “funeral home carpet” vibes and fruit fly flights, we dive headfirst into the magnificent customer service meltdowns hidden behind Napa’s most prestigious gates. Buckle up, check your credit card statement twice, and join us as we separate top-tier terroir from pure, unadulterated tasting room chaos.  Please take a moment of your time to subscribe, rate and review Exploring the Wine Glass. It’s completely free and is a great way to let other wine lovers know about the podcast. Be sure to head over to the website, Exploringthewineglass.com, to read my award winning blog and to see what else I have been up to. And most of all, please tell your friends about the podcast!   Slainte!  Find out more about my Wine Education Classes here Order Spanish Wine Bingo Game here Earn your Rioja Enthusiasts Certification here Music: WINE by Kēvens Official Video Follow me on Instagram!   Follow me on Twitter! Subscribe to my YouTube channel SIGN UP FOR EXPLORING THE WINE GLASS NEWSLETTER SUBSCRIBE ON iTUNES STITCHER | iTUNES | YOUTUBE | SPOTIFY | PODBEAN | AUDIBLE | BOOMPLAY Even ask your smart speaker to play Exploring the Wine Glass GIVE US A RATING AND REVIEW Thoughts or comments? Contact Lori at exploringthewineglass@gmail.com. Please support our sponsors Dracaena Wines – Our Wines + Your Moments + Great Memories Use code ‘Explore’ at checkout to receive 10% off your first order GET SPECIAL OFFERS FOR DRACAENA WINES